Terms of Use
Please Read These Terms Carefully
Agreement to Terms
By accessing or using Book Travel With Glen ("the Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our Service. These terms apply to all visitors, users, and others who access or use the Service.
Service Description
Book Travel With Glen provides an online platform for searching, comparing, and booking hotel accommodations. We act as an intermediary between you and accommodation providers, facilitating bookings through our travel technology partners. We do not own, operate, or manage the hotels listed on our platform.
Booking Terms
- Accuracy: You are responsible for ensuring all booking information provided is accurate and complete.
- Confirmation: A booking is confirmed only when you receive a confirmation email with a booking reference number.
- Payment: Payment is processed at the time of booking or at the hotel, depending on the rate conditions.
- Cancellation: Cancellation policies vary by hotel and rate type. Please review the specific terms before booking.
User Accounts
When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.
Pricing and Availability
Hotel prices and availability are provided in real-time by our partners and are subject to change until a booking is confirmed. While we strive for accuracy, we cannot guarantee that all information displayed is error-free. In rare cases of pricing errors, we reserve the right to cancel affected bookings and issue a full refund.
Loyalty Program
Our loyalty program allows you to earn points on bookings. Points have no cash value and may only be redeemed as discounts on future bookings through our platform. We reserve the right to modify or terminate the loyalty program at any time.
Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or any issues with hotel accommodations. Our liability is limited to the amount you paid for the affected booking. We do not guarantee the quality, safety, or suitability of any accommodation.
Prohibited Activities
You agree not to:
- • Use the Service for any unlawful purpose
- • Make fraudulent bookings or provide false information
- • Attempt to access unauthorized areas of the Service
- • Interfere with or disrupt the Service's operations
- • Resell or commercially exploit the Service without authorization
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the modified terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.
Last updated: February 2026. Questions about these terms? Contact us at [email protected]