Privacy Policy
Your Privacy Matters to Us
Introduction
Book Travel With Glen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our hotel booking services.
Information We Collect
We collect information that you provide directly to us, including:
- • Account Information: Name, email address, and password when you create an account
- • Booking Information: Guest names, contact details, and travel dates for hotel reservations
- • Payment Information: Payment details processed securely through our payment partners
- • Communication Data: Information you provide when contacting us
How We Use Your Information
- • Process and complete your hotel bookings
- • Send booking confirmations and important travel updates
- • Provide customer support and respond to inquiries
- • Improve our website and services
- • Manage your loyalty points and rewards
- • Comply with legal obligations
Information Sharing
We share your information only as necessary to complete your bookings and provide our services:
- • Hotels: Guest information required to complete your reservation
- • Payment Processors: Secure payment processing partners
- • Travel Partners: Booking technology providers who facilitate reservations
- • Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze site traffic, and remember your preferences. You can control cookie settings through your browser preferences.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, please contact us at the email below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Last updated: February 2026. Questions about our privacy practices? Contact us at [email protected]